Refund Policy
Last Updated: April 1, 2025
​
At The Best Life 8 ("we," "us," or "our"), we are dedicated to providing high-quality coaching, counseling, and digital services through our Website, thebeslife8.wixsite.com/the-best-life-8. Due to the nature of our offerings, which include personalized consulting and digital content, we maintain a strict no-refund policy. This Refund Policy is part of our Terms and Conditions, which you agree to by using our Website or services. Please review it carefully before booking or purchasing.
​
1. No Refunds for Services
​
All payments for our consulting and digital services are final and non-refundable. This includes, but is not limited to:
-
Coaching sessions (e.g., personal growth, professional success, couples counseling).
-
Digital content or resources provided during or after sessions.
-
Any other services booked through the Website or other designated methods.
We adopt this policy because:
-
Consulting Services: Our coaching and counseling sessions involve significant preparation, personalized effort, and time allocation, which are expended upon booking and delivery.
-
Digital Services: Any digital content or resources provided are immediately accessible and cannot be returned once delivered.
-
​
2. Cancellations and No-Shows
​
-
Cancellations: If you cancel a scheduled session, no refunds will be issued, regardless of the notice period. At our sole discretion, we may offer to reschedule the session to a mutually agreeable time, but this is not guaranteed and does not entitle you to a refund.
-
No-Shows: Failure to attend a scheduled session without prior notice will result in forfeiture of the payment, with no option for a refund or rescheduling.
-
​
3. Service Delivery Issues
​
In the rare event that we are unable to deliver a service due to our error (e.g., technical failure on our end preventing a session), we will:
-
Offer to reschedule the session at no additional cost, or
-
Provide an alternative solution (e.g., a recorded resource), at our discretion.
No monetary refunds will be issued, even in these circumstances, as our policy prioritizes service fulfillment over cash returns.
​
4. Client Responsibilities
​
You are responsible for ensuring:
-
Accurate scheduling and availability for booked sessions.
-
Access to necessary technology (e.g., internet, video conferencing tools) for virtual services.
-
Compliance with any pre-session requirements communicated by us.
Failure to meet these responsibilities does not entitle you to a refund.
​
5. Worldwide Services
​
As a Florida-registered business serving clients globally, we apply this no-refund policy uniformly, regardless of your location. You acknowledge that local consumer protection laws outside Florida do not override this policy unless required by applicable Florida or US law.
​
6. Exceptions
​
There are no standard exceptions to this no-refund policy. Any consideration for rescheduling or alternative arrangements is at our sole discretion and does not constitute a refund or waiver of this policy.
​
7. Contact Us
​
If you have questions or concerns about this Refund Policy or a specific service, please contact us via our hosting provider’s support channel, as we do not currently list direct contact details on the Website:
-
Email: accessibility@wix.com (mailto:accessibility@wix.com) (reference The Best Life 8 Refund inquiry)
-
Phone: 1-800-600-0949
We aim to respond within 48 hours and will address your inquiry consistent with this policy.
​
8. Changes to This Policy
​
We may update this Refund Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on the Website with the "Last Updated" date revised. Your continued use of our services after such changes constitutes acceptance of the revised policy.